Q1:Can I get a sample before mass production? Is the sample free?

A: You can get samples if the items in stock.We make an trade assurance(Most for the charge of shipment) on alibaba. We will return all the sample fee after a bulk order done. 

Q2:How long can I get my samples? 
A: 1 to 2 working days for samples prepare and about 1 week for DHL, FedEx or other Express delivery time after payment

Q3:How can I do if I do not want to pay on trade assurance?
A: We accept Paypal or Western Union and so on.

Q4:Can we OEM or print our logo on your products?
A: Yes! OEM,ODM,Logo Lasering or paiting are available by us. lf you need to add upc on prouducts, just provide us your files.

Q5:How can I do if the goods wrong or damaged?
A: Please contact to us online immediately. Or you can send us mail or leave messenages on Skype, Whatsapp, Wechat etc.

Q6:If we have any other questions,how long can we get respond from you?
A: We will reply you Within 8 hours on workdays and Within 12 hours at weekends or holidays.

Q7:Can we visit your factory when we come to China?
A: Sure, factory visited is warmly welcome!

Q8:Why choose to purchase from you?
A: Our factory has nearly 20 years of experience on hand tool manufacturing, and has a certain inventory of various
specifications, which can accept both small instant orders and large rated systems.